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Synergy (Student Information System)

Connect to the 4J Network to access the following links. This typically occurs automatically while at work. For directions on how to connect outside of 4J, type “VPN” in the Search field above.

Optimize Synergy Performance

Synergy Assistance

Teachers using TeacherVUE Non-teaching Staff using Core Synergy
Freshservice Portal – submit a help ticket Freshservice Portal – submit a help ticket
Elementary TeacherVUE Documentation
self-help videos & documentation
Secondary TeacherVUE Documentation
self-help videos & documentation
Special Education Training
self-help videos & documentation

Apply for a Synergy Account

Teachers using TeacherVUE Non-teaching staff using Core Synergy
1. Read: Getting Started in Synergy For New TeacherVUE Users (PDF) 1. Read: Getting Started in Synergy For New Core Users (PDF)
2. Watch: Basic TeacherVUE Navigation video 2. Read: Basic Navigation Guide For Core Synergy
3. Watch: Taking Attendance video for Elementary Teachers or Secondary Teachers —
4. Watch: Seat Students in Seating Chart video —
5. Watch: Add a Grid Seating Chart video —
6. Complete: Synergy Account Application Form 3. Complete: Synergy Account Application Form
7. Submit completed application:

  1. Scan or save application in PDF format
  2. Go to eugene4j.freshservice.com and submit a ticket to the “Synergy Team” group with the attached application.
  3. Do not fax application – it will not be processed.
 4. Submit completed application:

  1. Scan or save application in PDF format
  2. Go to eugene4j.freshservice.com and submit a ticket to the “Synergy Team” group with the attached application.
  3. Do not fax application – it will not be processed.
Most Core Synergy users will need training before update access is given. Register for training at 4j.lane.edu/workshops.

Access Databases

Databases are accessible using your 4J login credentials. Changes can be made to Train and Test databases to explore concepts without impacting the Production database.

Production Database Train Database Test Database
Holds current data. Users make permanent changes daily. Holds “last week’s” data. Any changes made are overwritten on Saturday. Holds oldest data. Updated infrequently and randomly at the SIS Team’s discretion.