Question: I am only seeing some of my messages. Where are the rest of them?
Answer: There are two modes for viewing messages – Click View button (top right) to see By Conversation or By Message. A blue dot will appear next to the selected mode. By Conversation means that it groups all related messages together under one message so you don’t see all the individual messages unless you click the small arrow next to the combined message. This is covered in the Intermediate Email Video. If you want to see all messages you should set View to be By Message.
Posted in: Technology, Zimbra FAQs