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FAQ Category Archives: AESOP Q&A for Licensed and Classified Staff

How do I set up my default schedule?

Instructions regarding setting up your default schedule, and your default sub times, can be found here. 

How to add a “Shared Attachment” to every absence

A “shared attachment” will automatically be attached to all of your absences when you enter them.  You will not need to include notes or attachments each time as the document you select will automatically be attached for the time period … Continue reading

How to Enter an absence into Absence Management with Two or More Reason Codes

Please click here to view the guide.

How do I enter and absence if I am at multiple schools?

If you are at multiple schools you will need to enter your absence to reflect each location.  This can be done in one absence.  Please see the walk through here.

Is my position eligible for a District paid substitute?

Not all 4J positions will receive a District paid substitute.  Below is a list of positions that will receive a District paid substitute.  Only these positions will have an AESOP account. All Licensed Positions Elementary School Secretaries Special Ed. Educational … Continue reading

How do I enter an absence into Absence Management?

If you are unsure how to enter an absence into Absence Management please view the training videos located in the Learning Center by clicking the Help button at the top right of your Absence Management home page.  You can also … Continue reading

When am I locked out from entering my absence into Absence Management?

You are locked out from entering your absence into the Absence Management system 30 minutes before the start time. For example if you were going to be out from 8 am-4 pm you would be able to enter your absence … Continue reading

My computer wont let me get to the Absence Management log in page. How can I get this to work?

The most common reason a computer wont allow you to view the Absence Management log in screen at http://www.frontlinek12.com/Products/Aesop.html is due to your browser.  First try using a different browser on your computer to see if that fixes the problem.  If … Continue reading

What is my Absence Management Login ID?

Interacting with Frontline via the Phone: Phone: 1-800-942-3767 Your ID and PIN for the phone are as follows: ID Number   000XXXXXXX (3 Ø (zeros) plus your 6 digit employee number) PIN Number XXXX (your 4 digit pin) Interacting with Frontline via … Continue reading

How to add substitutes to my preferred list?

Please see the attached PDF.

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