Measure A on November Ballot

Clovis Unified’s Measure A is on the ballot this November. Measure A is a facility bond measure that maintains a stable tax rate and would provide for:

Safety, energy efficiency and technology upgrades for ALL schools.
Modernization and repairs to aging schools.
Completion of our new high school to ease overcrowding.

Learn more about this $400M facility bond measure at cusd.com.

Technology Help for Students

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LAPTOP DEVICES, REQUIREMENTS & SOFTWARE

Information on device minimum specs are located here:

Laptop Specs and Recommendations

Chatbot Helper (click to open or close)

Password Reset	Google Apps Assistance	Additional Assistance
CLEVER	Language Arts Digital Curriculum	Illuminate Log-On Troubleshooting
Pop-Up Blocker (this may cause sites to not work properly)

Student Password Reset/Help

We understand the difficulty when you are at home with your child and are unable to access her/his digital resources because of a forgotten password.

Our technology department developed a portal where you are able to reset your child's password.

Requirements/Steps for successful password reset are:

Your cell phone number is in ParentConnection and you are the student's parent/guardian.
If you don't have your cell phone listed in our system or need to change it, follow these instructions.
You know your student's ID number.
Click here for student password reset
Use the above site to reset the student's password and once completed, the student can navigate to clever.cusd.com to verify the password is working. Please note, once the password reset process is started, it must be completed within 15 minutes and if that cannot be done, the process cannot be started again until the previous session expires.

How to Videos and Documentation

These steps are similar on Chromebooks, Windows, and Mac devices.

T-Mobile Aristo Hot Spots (video) (T-Mobile devices that look like a cell phone)

T-Mobile Franklin Hot spot - how to connect (pdf) (T-Mobile Franklin hot spots)

LTE Mobile Hotspot (pdf) (Gray device with no screen)

How to connect to your home wireless network (video)

Please note, Global Protect should have been removed from District Chromebooks. If you have a district Chromebook and it still has Global Protect, be sure to login to the device so it can update the policy.

Global Protect is the VPN software to connect the device back to the District network.

Global Protect Windows Instructions (pdf) (rtf)

You can follow the instructions in the video below to change your student's password. This will change the password to whatever you enter (as long as it meets password requirements), and it does not need to be changed for one year from the last time it was changed.

How to reset a student's password via pwr.cusd.com (video)

Videos and documentation on how to access common resources used by the District (these steps are similar on Chromebooks, Windows, and Mac devices):

How to login to Clever (video)

How to access Google Classroom (video)

How to login to Zoom (video)

How to login to Zoom (pdf)

Zoom Basics for Students (pdf)

How to access Gmail (pdf)

What are the general care guidelines for a CUSD loaner laptop?

1. General Care

• Do not attempt to repair the Laptop; CUSD has trained technicians for this purpose.

• Student may be issued a “loaner” laptop for use during any repair of the Laptop. Loaner laptops may not have all capabilities.

• If the Laptop needs repair, please contact your school site.

• If technical issues arise regarding the Laptop, please notify your school site as soon as possible.

2. Laptop Care and Maintenance

• Use the power adapter and battery provided with the Laptop. No other adapter or battery should be used.

• Laptops must be cooled. Be sure to keep air vents unblocked when the Laptop is turned on.

• Do not place heavy objects on top of the Laptop whether it is inside or outside of the bag.

• Keep food, liquids, or other substances that could result in damage away from the Laptop.

• To prevent damage, the Laptop needs to be either shut down or put in sleep mode when not in use.

• Never leave the Laptop unattended including on the floor where it could be stepped on.

• Laptops are fragile, please keep heavy objects off the Laptop.

• Do not place the Laptop on surfaces such as paper, cardboard, or carpet while it is turned on.

• Close the lid on the Laptop while carrying it. The Laptop should never be held or carried by the screen.

• Do not place anything on the keyboard before closing the lid (pens, pencils, paper, etc.) and take care not to touch the screen with anything (fingers, pens, pencils, etc.).

• Keep the Laptop away from electromagnetic fields such as microwave ovens.

• Exposure to direct sunlight or prolonged extreme temperatures can cause severe damage to the Laptop. Don't leave the Laptop in a car during extreme hot or cold temperatures for extended time (more than an hour).

• Never attempt to repair, reconfigure, or download a program to the Laptop or any of the peripherals.

• Take care when inserting cords, cables, and other removable storage devices to avoid damage to the laptop ports.

• Cleaning Instructions: Use only ammonia free products and turn the Laptop off while cleaning and allow time to air dry.

3. Other and General Use

• Student must log in under his/her assigned username/password and not share this information.

• All files stored by Student on the Laptop are subject for review by CUSD.

• All activities on the Laptop are subject for review by CUSD.

• The Laptop is assigned to the Student listed on the Computer Laptop Loan Agreement

Who should I notify if the CUSD laptop loaned to me is damaged?

Frequently Asked Questions

I don't know my student ID number. How do I find it?

What is my student log in information?

What is my CUSD email address?

What is the email address for my CUSD Google Account?

How do I allow pop-up on district websites so they will work properly?

How do I allow pop-ups on websites so they will work properly?

CLEVER -- https://clever.cusd.com

CLEVER is a portal that allows students easy access to their digital learning applications. CLEVER provides a way to make many applications accessible with just one click. Below is a list of links and documentation that will assist families with information that will help make using CLEVER easier than ever.

Open clever.cusd.com

How to sign into CLEVER

Additional Digital Learning Application Login Information

In order to work properly the CLEVER extension must be added to your web browser
Add CLEVER Extension - Most Popular Web Browsers.pdf

Helpful tip to keep it all running smoothly - clear your web browser cache