Frequently Asked Questions
What
is eSchool?
eSchool is a district wide
student information system designed to manage attendance,
progress reports and reports cards.
What is the eSchool Parent Portal?
The Parent Portal is a confidential
and secure web site where you can get current information
about your child's school attendance and grades online.
Who can access the Parent Portal?
All parents can access the
portal. Send an e-mail to eschool@rockypoint.k12.ny.us.
Allow a minimum of 72 hours for a response.
What kind of
software or computer is needed to use the Parent Portal?
Computer - any computer capable
of running Internet Explorer 7.0 or higher.
eSchool doesn't fully support Safari or Firefox browsers.
Internet connection - High speed cable or DSL modem
is recommended. A monitor with at least 800 x 600
resolution is recommended.
What do I do if I have problems
using Parent Portal?
Send an e-mail to eschool@rockypoint.k12.ny.us.
Allow a minimum of 72 hours for a response.
What information will I have
access to?
You will have online access to student schedules,
attendance, progress reports and report cards.
What
is the district doing to protect my children’s
privacy?
Your children’s
privacy is extremely important to us; as such, the district
has elected not to send user names and passwords via US
mail. Instead, passwords will only be issued after your
application has been thoroughly reviewed by district personnel.
If the information you’ve supplied
to us online does not match the information we have on file,
your application will be denied. Once your application has been approved your account will
remain active as long as you have children attending the
Rocky Point UFSD.
What about security?
The
eSchoolPortal utilizes 128-bit encryption and is hosted
in a secure Network Operation Center which is professionally
monitored around the clock. The eSchoolPortal represents
a snapshot of data that is contained in the district’s “live” student
information system; therefore, even in the unlikely event
that the system was compromised, permanent records could
not be altered in any way.
How
can I apply for eSP™
You
can apply for an eSchoolPortal (eSP™) account
online by clicking on the Parent
Portal button on the school
homepage. (or above)
Note: When registering online, you will need to have the following
information handy for each student:
- Student’s
Name
- Student ID Number (HS/MS Students
on Report Cards--FJC/JAE to be sent home)
- Student Grade Level
- School
What if I forget my password?
Click the: Forgot
password? link on the eSchoolPortal login page and
type in your registered email address. Your password will
be
e-mailed to you.
What if I didn't receive an e-mail from the eSchoolPortal
with my new or forgotten password?
Check to make
sure your e-mail rules and/or SPAM filter is not set to
deny delivery of email sent from the eSchoolPortal system.
You can also try adding the eSchoolPortal email address
to your email address book and/or try adding this email address
to your "white" list or list of approved senders.
How often is the data updated in eSchoolPortal?
Information
on the eSchoolPortal is updated based on
district-defined
parameters. If you have questions when you are
viewing the
information in each tab area, be sure to refer to
the "last
updated" message. Grade books for grades 6-12 are
updated by the end of each month. Teachers update once each month.
How soon are progress reports and report card grades
posted after a reporting period ends?
Progress
reports and report card grades will not be posted on the
eSchoolPortal until the reports are finalized and ready
to be mailed home.