You can learn more with the Parent Training Module, a course designed to take 15 minutes that covers topics parents/guardians need to know about using ParentSquare. Here’s another quick guide that’s broken down more by topic.

On the ParentSquare App, enter your email or cell phone number. The email and/or cell phone number should match what is in PowerSchool.

On the web, click ‘Sign In.” Then under the ‘Sign Up’ section, enter your email or phone number and click ‘“Go.”

If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or call the school office and ask them to update the contact information.

Please check your spam to see if any ParentSquare messages ended up there, and mark them as "Not Spam." Also, add donotreply@parentsquare.com to your email contacts so your server will recognize our messages. If you still are not receiving emails, please get in touch with us at support@parentsquare.com so we can assist you.

If you wish to add another child to your account, you must ensure your school's information system has registered your contact information and that you are associated with your child. ParentSquare will always reflect the most current information we have received from the school’s information system. 

Please go to parentsquare.com and click " Forgot Password " on the login page. You can enter your email or phone number and get a link to reset your password. 

If you wish to change your contact information, please click on your name in the top right corner and go to "My Account." From your account page, click "Edit Account," and you can change your contact information. If you receive an error message when trying to edit your phone number or email, please get in touch with your school and have them make the change. 

On a browser, click on your name to update your language preferences. On the app, go to Account > Preferences from the menu.

You can set your notification preferences to receive a daily digest email, text, or app notification with all updates at the end of the day.

On the web, click on your name to bring up your accounts page to update notification preferences.

On the ParentSquare App, you can go to Account > Preferences from the triple-bar menu. 

Can I set different notification settings for different schools? 

Yes, parents can now have different settings for each school and district.

On the web, you can click “Messages” in the sidebar and start a direct conversation by clicking “New Message.”

On the ParentSquare App, you can tap on the  “+” sign in the top right corner to start a new message.

You will see your child’s teacher in the quick-select recipients’ box at the top of the page. Or, you can type the first three letters of a name in the recipient box for other users to auto-populate.