Amazon and Online Ordering

Please use these guides to assist in your online ordering experience!

To reach Customer Support for Amazon - [email protected] 
For Order issues be sure to include your Order Number and issue in the email!

AMAZON: 

Amazon BPO (Open PO) Creation Process - Use this guide to create the Requisitions for your Open Amazon PO!

Amazon Business Buyer Guide - Use this guide for placing an Amazon order!

Amazon Business Approvals Guide - Use this guide if you are approving Amazon orders!

Orders How to Guide - Tracking, or cancelling your order, Returns.
   **If returns require shipping back to Amazon, check out the How To Resolve Amazon Order Issues Guide below, be sure to fill out the Warehouse Special Request form to pick up the package once ready for shipping.

Video Guides:
Place an Order in Amazon - Watch the step by step video on how to place an order in Amazon.
Create a List in Amazon - Watch this step by step video on how to create a list of items you wish to order, and how to share with an order placer.


SOUTHWEST: 

Southwest Online Ordering Guide