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MVCSC Canvas Login

Canvas observer guides

video on how to link your canvas parent page to your student's account

FAQs

HOW DO I SIGN UP FOR A PARENT ACCOUNT (ALSO CALLED AN OBSERVER ACCOUNT)?

  • Visit https://mvcsc.instructure.com/login/canvas and select “Parent of a Canvas User? Click here for a parent account.”

  • Enter the required information including your name, email address, student pairing code, password and password confirmation.

  • To get a Student Pairing Code, your student should log into Canvas to generate one.  Students can access their Canvas account through Clever.

  • Before you will be able to log in to Canvas, you will need to check your email and follow the steps in the Canvas welcome email to confirm your account.

HOW DO I ADD ADDITIONAL STUDENTS TO MY CANVAS PARENT/OBSERVER ACCOUNT?

You only need one Canvas account to participate in all your students’ courses. Once you’ve created a Canvas account, follow these steps to add additional students. Note: these instructions will only work in the desktop version of Canvas, not the mobile app.

HOW DO I GET A PAIRING CODE?   

  • To get a Student Pairing Code, your student should log into Canvas to generate one. Student usernames and passwords for Canvas are the same ones they use to log into a computer at school.  

  • Pairing codes are valid for seven days or one use. 

  • Student Pairing Codes are case-sensitive.

HOW DO I RESET MY PASSWORD? 

Visit https://mvcsc.instructure.com/login/canvas and select “Forgot Password”

WHY CAN'T I SEE ALL OF MY STUDENT'S COURSES ON MY CANVAS DASHBOARD ON A COMPUTER?

You can mark Canvas courses as favorites so that they show up on your Dashboard

WHY CAN’T I SEE ALL OF MY STUDENT’S COURSES FROM THE APP ON MY PHONE OR TABLET?

When logged into the app on your phone, select the gear icon (iOS) or plus sign icon (Android) at the top of the screen to select the desired courses to show on your dashboard. For more details, see the following Canvas guides: 

HOW DO I ENABLE NOTIFICATIONS ON MY ACCOUNT?  

Please visit the Canvas guide available at https://community.canvaslms.com/docs/DOC-1286 to learn more about notifications.

CAN I COMBINE MY CANVAS STAFF ACCOUNT AND PARENT CANVAS ACCOUNT?

Canvas recommends keeping your staff and parent accounts separate.

Please consider registering for your own observer account using your personal email address.

I GET AN “INVALID CREDENTIALS PROVIDED” OR “UNKNOWN OBSERVEE” ERROR WHEN TRYING TO ADD A STUDENT. WHAT DOES THIS MEAN?

If you are receiving an 'invalid credentials' or an 'unknown observee' error, please verify the Student Pairing Code with your student. Codes expire 7 days after they were generated or after one use. Each observer account needs to use its own code. 

WHICH CANVAS APP SHOULD I USE?

Parents and Observers can choose to use either the Canvas Student app or the Canvas Parent app. There are pros and cons to each app.

Canvas Student

Canvas Parent

Access to more course content

Streamlined view of course information by student                       

WHICH BROWSERS ARE SUPPORTED BY CANVAS?

Please see the following information from Canvas regarding currently supported browsers: https://community.canvaslms.com/docs/DOC-1284

WHY CAN’T I SEE ALL COURSES ON THE CALENDAR?

The calendar in Canvas shows events for up to 15 courses at a time. You can choose which courses you see at any given time by following these instructions: https://community.canvaslms.com/docs/DOC-2622. The calendar in the Canvas app functions the same way.

HOW DO I CHANGE THE DEFAULT LANGUAGE IN MY CANVAS ACCOUNT?

Please see this Canvas guide for instructions on changing the language: https://community.canvaslms.com/docs/DOC-1289