TECH HELP CONTACT ORDER: 
Parent/Student → Teacher → School TechCon or Cobb Helpdesk →  LCS Technology TIS Helpdesk

For Cobb Technology Support Helpdesk requests, please email the Cobb Tech Helpdesk:
cms@leonschools.mojohelpdesk.com

A Helpdesk ticket will be automatically created and you should receive an email with your Helpdesk Ticket ID number.

Provide the following information:

• Name of teacher/parent/student (9 digit student ID number) of person submitting request

• Email Address (for helpdesk ticket confirmation/further contact if needed)

• Describe Issue/Problem:

  • Need Password Reset?

  • Cannot login to ...?

  • Error Message when...? 

Include any other useful information that may assist us resolving the tech issue, such as...

• Device type (Chromebook, Desktop, laptop, smartphone)...

• Program having problems with (ClassLink, Office 365, Remind, Focus, etc)...

The more information provided with your initial tech help request, the less likelihood of a delay in processing due to further information being required to resolve the issue.

Thank you very much,

Cobb Tech Helpdesk